Wirelessemporium.com Website Review & Ratings + Wireless Emporium Coupons
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Wirelessemporium.com Website Review & Ratings + Wireless Emporium Coupons

Wireless Emporium: Products & Services

Wireless Emporium offers a wide variety of cell phones, tablets, covers, faceplates, batteries, chargers, cables, pouches, carrying cases, holsters, holders, mounts, hands free bluetooth, screen protectors, skins, custom cases and other accessories. They offer brands such as iPhone, iPod, iPad, HTC, LG, Pantech, ZTE, Motorolla, Nokia, Samsung, and many more.

Wireless Emporium: Company Background

Wireless Emporium was founded in 2002. The president of Wireless Emporium is Eugene Ku. Their headquarters are located in Orange, CA. They started out as a kiosk at the Main Place Mall located in Santa Ana, CA. Their customer service representatives are available Monday through Friday from 8am to 5pm PST.

Wireless Emporium: Customer Feedback & Reviews

There are mixed reviews for Wireless Emporium. Some customers are unhappy with the customer service, quality of the products, and delivery. One customer said, "The product did not fit my phone, it was cheaply made, very frustrating I am waiting to get a return label.".

Other customers are happy with the quality, service, and prices. One customer said, "Was very much pleased with the availability of the product,could't find it anywhere else.".

Wireless Emporium: Business Credibility & Trustworthiness

Wireless Emporium is a Better Business Bureau accredited company since September 16, 2003. On the BBB rating scale of A+ to F, the BBB has given Wireless Emporium a rating of A+. They have had 59 complaints in the past 3 years, and 22 complaints in the past 12 months. All of the complaints are closed. Most of the complaints were regarding problems with the products or services.

Wireless Emporium is Bizrate Customer Certified. They were a Red Herring Winner.

Wireless Emporium: Website Popularity & Google Ranking

Alexa traffic ranker shows Wireless Emporium ranks 41,538 globally and 9,171 in the United States. They have a reputation of 1,505 sites linking in. About 33% of their traffic comes from search engines. The most frequent user of this site are people over 65 years old with some college education.

Google PageRank gives Wireless Emporium a rating of 5 out of a possible 10 points.

Wireless Emporium: Social Media Presence

Wireless Emporium has a Facebook page with 6,608 likes. They showcase their merchandise on this page and they offer customer reviews on this page. Occasionally they offer discounts on this page. They have a Twitter with 3,574 followers. They update this page frequently. They have a YouTube page with 67 subscribers. They offer helpful and fun videos on this page. They have a Google+ page as well.

Wireless Emporium: Website Security & Safety

Wireless Emporium collects and uses personal information for business purposes. They do not share, sell or rent personal information, unless otherwise described in the privacy policy. Please see the privacy policy for more information.

Wireless Emporium offers Truste certified privacy. They use SSL (Secure Socket Layer) technology to ensure personal information is encrypted before being transmitted over the internet.

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software at this time, and they currently have no known viruses associated with this site.

Wireless Emporium: Pricing & Packages

Wireless Emporium has competitive pricing. When comparing Wireless Emporium's prices to other companies that sell the same kind of products, I found that some companies are priced less than Wireless Emporium, some companies are priced more than Wireless Emporium and some companies are priced just about the same as Wireless Emporium.

Wireless Emporium: Shipping Rates & Policies

Wireless Emporium offers the following shipping methods:

  • First Class Mail - takes about 3-10 business days for delivery
  • Priority Mail - takes about 2-4 business days for delivery
  • Express Mail - takes 1-2 business days for delivery
  • UPS Ground Shipping - takes about 2-5 business days for delivery
  • UPS 3 Day Select Shipping - takes about 2-3 business days for delivery
  • UPS 2nd Day Air - takes about 1-2 business day for delivery

All shipping costs are dependant upon items purchased, shipping address and shipping method chosen. All shipping costs will be calculated at the time of check out.

At this time Wireless Emporium only ships to the United States and Canada.

Wireless Emporium: Payment Methods Accepted

Wireless Emporium accepts payments via credit card (Visa, MasterCard, American Express and Discover) and PayPal. They do not accept cash, checks or money orders at this time. They do not offer any other payment methods. They do not have any Bill Me Later options. All items must be paid in full at the time of purchase.

Wireless Emporium: Returns, Refunds & Exchange Policy

Wireless Emporium states, "Wireless Emporium stands by the quality of every product listed on the site. Every product is quality-tested and meets stringent ISO certification standards and comes with a full 1-yr. replacement warranty, as well as a 90 day money back guarantee. To return any item please send an e-mail to returns@wirelessemporium.com in order to receive an RMA number. All returns must be accompanied by a Wireless Emporium RMA number.".

Wireless Emporium: Product images & screenshots
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